Their facility was well organized and clean. I could tell they took a lot of time making sure it was presentable. I currently have a family member there on station 2 and the nurses on the unit are absolutely amazing. My mom has the same nurses 5 days a week which really helps with her Alzheimer's. The morning nurse, Bri, always makes sure to keep me informed on whatever is going on and upcoming appointments. I love the staff there and I feel my mother is truly in good hands!
My daughter worked at this facility and they are very mis managed, administrative support is non existent and they are very unprofessional. I would not recommend this facility to any of my loved ones but more importantly would not encourage any professional nursing staff to apply at this facility.
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They had a couple of interesting magazines, but their selection wasn't very impressive. My mother had a heart attack, laid in room in a comma and they didn't check on her. Poor service and administration. Plenty of staff, just inadequate caring supervision and management. Great place if you don't need their assistance!
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