Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider have helpful information available online?
No, just a basic listings page
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them