They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. My dad developed cough, chills, then sweating. Man in room had to go tell the nurse. Didn't come soon enough. Normally, my dad could get out of bed on his own; this time he could not. Had to urinate before help came, so wet himself. Nurse practitioner checked his lungs, we were told they were clear but would order a check x-ray. Results of x-ray showed slight pneumonia in right lung. My sister and I heard a man across the hall yell for a cover for at least an hour one evening. No help came. Maintenance man sweeping hall came by his door, checked on him, and went and got him a cover. I feel this facility is staffed well enough to provide much better service. It seems as though, when you get older, they just DO NOT CARE. God help those who are in there and do not have family coming in all during the day to check on them. Nursing care for the most part has gone by the wayside. Would not recommend facility to others.