Smith Nursing & Convalescent Home Inc - Service Ratings
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Mountain Top, PA
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Smith Nursing & Convalescent Home Inc
453 S Main Rd
Mountain Top, PA 18707
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Poll Responses for Service
3 Star Average Based on the Following 8 Poll Questions:Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "Sometimes, but not always" (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 2 times
Answered "No, I was afraid they were going to forget something important" (40% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
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