Silver HealthCare Center - Service Ratings
Silver HealthCare Center
Office
(856) 795-3131
Fax (856) 795-7062 1417 Brace Rd Cherry Hill, NJ 08034Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4.5 Star Average Based on the Following 10 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Does this provider ever overbook appointments here?
Asked 2 times
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 2 times
Does this provider remember you and your circumstances at every appointment?
Asked 1 time
Answered "Definitely! They always remember me and make me feel important!" (100% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Does this provider answer the phone in a reasonable time when you call?
Asked 1 time
Answered "Sometimes" (60% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 1 time
Website
http://www.silverhccenter.com/
Primary Specialty
Nursing Home
Practice
Silver HealthCare Center
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