Their staff was not friendly at all, I didn't feel welcome there. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. I ended up spending quite a bit for my visit. They were very expensive. I did not feel safe at all in their care. I definitely had doubts about their qualifications. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish.
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They probably could have used some continuing education courses to get up-to-date on more current methods. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. They left me completely alone for a long time and I became very nervous. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time.
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