My mother was at Sarah Newman for about the last 5 weeks, The truth is that the nursing aide staff was absolutely terrible, it was a constant battle with them to provide basic care for my mom she was forced to sit in dirty diapers because the staff was always to busy chatting with each other or playing with their cell phones and when approached by myself and other family members asking for help they all seemed to have an excuses for not being able to do their jobs Take it from me either myself or my brother or my cousins were at this facility everyday and at various and staggered times and it was always the same story with the staff My mother passed away at Sarah Newman and myself and my family were treated just as they treated her which was terrible. When the staff came to her room to take her body to the holding area for the funeral home they came in to the room laughing, joking and carrying on like it was a big party and seemed to be shocked when I asked if they thought their behavior was appropriate. The whole time she was there we were trying to find another facility for care but unfortunately she passed away. PLEASE DON'T TRUST THEM WITH YOUR FANILY
lovely to look at.....however, I notice that they are short staffed & when I went to look for an assistant or nurse, it was alarming that none could be found..I saw one assistant sitting in the lounge ...thought it might be her break, but it was over 20 min. when I left & she was still there. When I tried to get a bed pad, they told me there were not any left. When I asked for my loved ones salve, they told me that I had to wait 2 days due to pharmacy is closed on weekends. Wounds need constant attention, & I felt overwhelmed that nobody could help. Therapy was supposed to be twice a day...Was told that due to meetings there would be no afternoon therapy...THIS IS THE MAIN REASON PATIENT IS THERE!!! NOT TO LAY IN BED....
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