Royale Gardens Health & Rehabilitation Center - Service Ratings
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Royale Gardens Health & Rehabilitation Center
2075 NW Highland Ave
Grants Pass, OR 97526
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 9 Poll Questions:Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "No, they were polite" (80% satisfaction) 1 time
Does this provider always put the customer first?
Asked 2 times
Answered "Yes, they always put customers first" (80% satisfaction) 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Not really. I had to schedule an appointment for most of my questions." (60% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 4 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 2 times
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 2 times
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