Riverview Care Center - Service Ratings
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Riverview Care Center
One Eastern Blvd
Essex, MD 21221
Consumer Feedback
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Poll Responses for Service
3.5 Star Average Based on the Following 11 Poll Questions:Does this provider ever overbook appointments here?
Asked 1 time
Answered "No, They definitely believe in quality over quantity and allow more than enough time in between appointments" (80% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Somewhat, they eventually called me back" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 2 times
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Answered "No, they were ready for me right after I arrived." (100% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely Not! My appointment always conflicts with my schedule" (20% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "Yes! They couldn't do anything they told me they would be able to" (20% satisfaction) 1 time
Answered "Not at all! They exceeded my expectations" (100% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "No, my appointment started at the scheduled time" (80% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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