Nice facility...but the staff leaves little to be desired. They are more about smoking cigarettes and looking at facebook or snapchat to really care. Have listened to residents yell for help for over 30 minutes, Or heard the staff call them names like, stinky, grouchy, bitchy, etc. Instead of calling them by name. VERY DISRESPECTFUL. If this facility is chosen for your loved ones, be prepared to stay on top of them. Or nothing will get done for them.
My Mother has been in several different Facilities around the FT. Worth area., one in Glen Rose, Granbury and now Gainesville. I have been very pleased with the care that she has been given. They listen to my concerns and have always addressed them immediately. The food is good and Mother likes being there. I have no complaints about the care that she has been given. She has beem there about a year now.
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