Does this provider remember you by name?
No, and they don't make an effort to even try
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.