Pleasant Lake Villa - Staff Ratings
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Pleasant Lake Villa
7260 Ridge Rd
Parma, OH 44129
Consumer Feedback
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Poll Responses for Staff
3.5 Star Average Based on the Following 13 Poll Questions:Was this provider's staff friendly?
Asked 5 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Not Really" (40% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Answered "Friendly Enough" (60% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 1 time
Answered "Yes, I was greeted when I walked in" (80% satisfaction) 1 time
Were the staff members able to answer your questions?
Asked 2 times
Answered "They were rarely able to answer any of my questions" (60% satisfaction) 1 time
Answered "Every time I asked the staff a question, they referred me to someone else" (20% satisfaction) 1 time
Did the staff help you feel comfortable when you called with questions or concerns?
Asked 1 time
Answered "No" (40% satisfaction) 1 time
Does the provider's staff try to be helpful?
Asked 1 time
Answered "Yes" (100% satisfaction) 1 time
Does this provider maintain a professional appearance?
Asked 1 time
Answered "Absolutely" (100% satisfaction) 1 time
Was this senior care facility's staff friendly?
Asked 2 times
Answered "They were decent" (60% satisfaction) 2 times
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