Does this provider remember you by name?
Sometimes, but not always
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them