Took a family member here for respite care. His health declined so bad as to bordering on neglect. When approached administrator about my concerns she stated was sorry that this facility could no t meet my expectations. The administrator would not even agree to a meeting to discuss my concerns. I am his main caregiver but have 4 other care givers who help me out daily with his needs. They all agreed he was in far worse and shocking condition upon his arrival home. This isn't rocket science. What I expected from Signature Healthcare at PARKWOOD was for him to be cared for in the manner that all patients should be cared for. For him to be given correct medications, walked and exercised daily, make sure he eats all of his meals. I also asked that he have drinking water in his room at all times. He as alzheimer's and cannot tell you when thirsty. Family members who visited said they never saw him with water.
If you decide to leave a family member at Parkwood please, please check on them daily to see that they are getting proper care. I know we all need respite care from time to time. However what good does it serve if you can't leave your loved one without worrying that their not receiving ideal and essential everyday care.
For those of you who have a loved member at this facility please see that they are being taken care of. That their needs are being met. Look for signs of neglect and if you see them please report it to the Indiana Board of Health Hotline Division. 1-800-246-8909
Please feel free to email me with any concerns or questions. firstname.lastname@example.org
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