I have only been a visitor but, having visited many times to many facilities to visit family members and friends, I am keenly aware of the differences among health care facilities. I can sum up my 5 star rating by saying that I felt guilty for a long time that I had not tried to get a place at this facility for my dear mother. Everyone deserves a friendly, caring staff and surroundings that are clean and pleasing to the eye.
My mother is here on this date and the nurses have very little control over the aids which is a major problem . I find the nurses to be very professional and hard working . I have visited the facility at different times of the day and have found the nurses are feeding the patients while the aids are no where to be found. I suspect the aids are cheap labor a poor management decision. .My mother has lost over 45 pounds in 2 months and has been hosplized two time for dehydration .Mom has dementia and needs assistance eating and drinking which always when mentioned to staff who response is an excuse . When they get sued for neglect one day they will pay for the cheap labor they have hired .Management has a total disconnect from what is going on.
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