Northgate Health Care Facility

Northgate Health Care Facility
Northgate Health Care Facility 7264 Nash Rd North Tonawanda, NY 14120
About

Northgate Health Care Facility

Welcome to Northgate Health Care Facility located in North Tonawanda, New York. We’re proudly owned and operated by the McGuire family, the only Buffalo-based multi-facility health care provider in Western New York. For generations, the McGuire family and our employees have been committed to pioneering and integrating progressive programs and services that have defined our local health care community.

This commitment has resulted in Northgate continuously receiving outstanding ratings from the federal government, which rates every nursing facility in the country. To see our ranking, as well as those of other facilities, visit www.medicare.gov.

We encourage you to complete the online admission application and make an appointment for a personal tour. It’s our desire at McGuire to be your first and best choice. Thank you for your interest in Northgate.
Primary Specialty

Nursing Home

Services Subacute and outpatient rehabilitation, skilled nursing care, Hospice at Jeanne's House, memory care, respite/short-term care, palliative care.
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If you’re considering an elective joint replacement surgery, it’s wise to give yourself plenty of time to research all the rehabilitative options. This includes talking to your physician, visiting rehabilitation facilities, speaking with therapists and beginning the pre-planning process.

It’s always helpful to keep a few key elements in mind while conducting your research. While touring the rehabilitation centers, take note of the environment. The McGuire Rehabilitation Centers, including Northgate Health Care Facility, feature specialized equipment as well as suites designed specifically for training in kitchen, bedroom, bathroom and laundry settings. These areas are designed to help you master the skills necessary to return back to the community safely and successfully.

Statistics show, the most effective method for recovery is through a team approach. You’ll want to choose a facility that welcomes your collaboration on a rehab plan that meets your specific needs. For example, if you want to swing a golf club as soon as possible after a joint replacement, it’s important to have a skilled professional trained in orthopedics and sports rehabilitation involved in your recovery.

At Northgate, your care is fostered by experts in every aspect of healing. Rehabilitative therapists help you regain the physical stamina and range of motion needed to recover; physicians and nurses address the disease process and teach you how to manage your medications; and dieticians assist in helping you adopt healthy lifestyle changes and dietary habits if necessary. After your recovery, social workers help you transition back into the community and coordinate home-based services.

Outpatient therapy is also an important feature to consider. It’s wise to choose a facility that offers both inpatient and outpatient services. This allows you to continue your treatment upon discharge with the same team of therapists and pick up right where you left off as an inpatient.

When touring the facility and talking to the therapists, inquire as to what a typical day might be like. It’s important to exercise after surgery to increase strength and flexibility in your new joint and to prevent blood clots. You may feel uncomfortable at first, but exercising will help you to get back to your normal everyday activities sooner.

If you’ve recently had a hip or knee replacement you will have a number of important regimens in your therapy schedule, some of which may include neuromuscular training, isometric strengthening of the thigh and buttock muscles and exercises to strengthen the hip muscles. Stationary biking or upper body cycling may be added for endurance as well. Progression of standing exercises, including walking backwards or on uneven surfaces, play an important role in improving balance as do a number of step exercises including step ups and side stepping.

If you’re deconditioned due to an accident or illness, your treatment may include a combination of physical, occupational and speech therapy. Rehabilitation will help you to get moving again, regain your strength, relearn skills or find new ways of completing tasks.

A final factor to consider is the facility’s overall ratings both at the state and federal level. Northgate continuously receives outstanding ratings from the federal government, which assesses every facility in the country. More information can be found at www.medicare.gov. The ratings are important because it’s a reflection of the overall culture of quality that exists at every level within a facility. It’s the highest quality facilities that generate the best outcomes for patients with intensive care, faster healing and less chance for problems or rehospitalization in the future.

To set up a personalized tour at Northgate, call (716) 694-7700 or apply online at www.mcguiregroup.com.
Additional Services Rehabilitation, Physical Therapy, Occupational Thearpy, skilled nursing care, memory care, Alzheimer's care, dementia care, hospice care, hospice at Jeanne's House, orthopedic rehabilitation
Consumer Feedback
(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
View All 19 Reviews Add a Review
Recent Reviews
Parent has been there over a year and a half, so I have a good overview of Northgate. Sorry to say, some of the staff is wonderful but the majority of the staff is lazy an non attentive to patients in need. Its a shame that people just don't understand, the people they are taking care of are someone's parents and grandparents. Treat them as you would your own family. Hopefully you treat your family well. The cleaning staff also needs to be reviewed. They do not do a very good job keeping the rooms clean. I know its rough, but if you don't like your job go elsewhere I'm sure there is someone who would appreciate the work.
I was less than impressed with the facilities rehab services. I chose Northgate for my mother because it was rated between 3 and 4 stars. However, her experience was a 3 at best. She raved about PT, but that was it. The Occupational Therapist was rude and did not provide the therapy as scheduled. She had my mother wash her privates and the refused to get her a clean washcloth to wash her face. The nursing staff for the most part was pleasant and respectful, but they we're very slow to answer call lights. My mother rarely used her call light and the one night she waited 45 minutes for her light to be answered. When they finally did, she was soaked and they had to change her complete bed. The food was delivered cold at least 75% of the time and was horrid. The cost for her stay was ridiculous considering that I had to bring her palatable and warm food and OT was little to be desired. If this is a 4+ star facility, I would hate to see what 3 stars get you.
Recent Polls
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you recommend this senior care facility to others?
Yes
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
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