This facility is very large and many staff come through-no one seems to have any updated information about the status of your loved one. When you ask questions you receive a cold, rude tone of voice a s if you were inconviencing them. Two concerning situations I witnessed while visiting the facility: the patient received medication in the wrong form and was told in a threatening tone "if you don't take your medicine I will tell your doctor and it will not be good." Secondly, on several occasions, food was cold at the bedside when it was medically noted patient could not feed self. We were so discouraged moved to another facility, much smaller, and not as pleasing to the eye but with wonderful, well informed staff.
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