New London Health Center - Service Ratings
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New London Health Center
2020 McGee Rd
Snellville, GA 30078
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 16 Poll Questions:Did this provider show attention to detail?
Asked 3 times
Answered "Definitely not. They were unaware of my situation, even though they had my information" (20% satisfaction) 1 time
Answered "Kind of, but not very much" (60% satisfaction) 1 time
Answered "Yes, I've never had to worry about them missing any important information" (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 2 times
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Answered "Not really" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 2 times
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "No, they close exactly on schedule despite any circumstances" (40% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Answered "Yes, but very little" (40% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 1 time
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "No, I have to wait weeks before I hear back" (40% satisfaction) 1 time
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