Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was the waiting area spacious?
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her