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Monroe Community Hospital

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Monroe Community Hospital
Monroe Community Hospital
(3 Reviews)
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435 E Henrietta Rd Rochester, NY 14620
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About

Monroe Community Hospital

Monroe Community Hospital is a Nursing Home facility at 435 E Henrietta Rd in Rochester, NY.
Primary Specialty

Nursing Home

Map and Directions
435 E Henrietta Rd, Rochester, NY 14620
Services Monroe Community Hospital provides extended-stay nursing care to seniors with varying levels of disabilities in Rochester, NY.

Please call Monroe Community Hospital at (716) 760-6500 for more information or to schedule an on-site visit.
Consumer Feedback
(3 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
1 star average for Recommended
View All 3 Reviews Add a Review
Recent Reviews
At this point I really am almost too angry to discuss it.

My brother, Pat Miller (Faith 2 East, Rm. 14) has, in sequential order as relayed to me, has lost his cell phone, then he has taken his sim card out, and then he has taken his battery out. He is quite capable of losing his phone I am, sure. although II suspect your staff is lying to me on that, given that the other claims. Even if my brother was inclined to take the sim card and battery out, he is in all probability incapable of doing so.

He seems to not have a workable room phone either and I was told it is being repaired. It hasn't been working for over a month. Surely, you can see why such a story's veracity is suspect.

I want a phone in his room and I want to know what happened to his cell and I want one of your staff to spend the perhaps 10 minutes/day that it takes to remind him to plug in his phone.

T'annita Bell, his incompetent and uncaring social worker, should have my phone number.

Very truly your,
Mike
by Mikie Miller xxx.xxx.133.163
June 24, 2017
My brother is a resident in the nursing home. I live on the west coast and unable to visit. The staff has got to be the rudest staff there is. They do not return my phone calls when I want to inquire about him, his well being and it is like I am a pest or anything. I have called Vanita (his social worker) and left a message as she was busy and I have called the nurse in charge of his floor's nursing station, Diane Peterson, and left a message as well, and no return call from either of them.

Yesterday, though, was the final straw. I had sent him some presents a year ago and found out today that either he didn't get them or they were stolen or for whatever reason, he doesn't have them. They were to help him make his life easier, considering his disability.

I have no idea what is going on but these people have got to be thee most uncaring, incompetent people there are, at least on the administrative side of things. They won't even help him work his phone or teach him so phone calls are impossible.

I can't even find out what is wrong with him even though he told his nurse to grant me access to his files...so I give up.
by Mike Miller xxx.xxx.133.163
April 14, 2017
Recent Polls
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
March 19, 2011
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