Marshwood Nursing Care Center - Staff Ratings
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Marshwood Nursing Care Center
33 Roger St
Lewiston, ME 04240
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Staff
3.5 Star Average Based on the Following 16 Poll Questions:Did the staff make you feel uncomfortable when you called with questions or concerns?
Asked 3 times
Answered "Not at all! They were happy to address every concern I had" (100% satisfaction) 1 time
Answered "No, they didn't make me feel uncomfortable" (80% satisfaction) 2 times
Were the staff members able to answer your questions?
Asked 2 times
Answered "Every time I asked the staff a question, they referred me to someone else" (20% satisfaction) 1 time
Answered "Yes! They were the most knowledgeable staff I've ever seen!" (100% satisfaction) 1 time
Did a staff member acknowledge or greet you when you entered?
Asked 2 times
Answered "Not at all. They saw me but didn't greet me at all" (20% satisfaction) 1 time
Answered "Immediately! They gave me a friendly greeting as soon as I walked in" (100% satisfaction) 1 time
Was this provider's staff friendly?
Asked 5 times
Answered "Yes" (80% satisfaction) 3 times
Answered "Friendly Enough" (60% satisfaction) 1 time
Answered "Yes, they went above and beyond" (100% satisfaction) 1 time
Does this provider maintain a professional appearance?
Asked 2 times
Answered "Yes, he/she looked very professional" (80% satisfaction) 1 time
Answered "Somewhat" (60% satisfaction) 1 time
Was this senior care facility's staff friendly?
Asked 2 times
Answered "They were decent" (60% satisfaction) 1 time
Answered "Not one bit" (20% satisfaction) 1 time
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