Lexington Court - Service Ratings
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Lexington Court
1776 Cambridge Dr
Richmond, VA 23233
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
4 Star Average Based on the Following 7 Poll Questions:Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Has this provider ever cancelled your appointment on you last minute?
Asked 1 time
Answered "Never, they are very reliable." (100% satisfaction) 1 time
Did this provider ever postpone your appointment?
Asked 1 time
Answered "Not at all! They always try to get me in as soon as possible" (100% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 2 times
Answered "No, they are really great about answering the phone right away" (80% satisfaction) 1 time
Answered "Yes, it never fails. I'm put on hold forever when I call" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "No, they've never taken personal calls with me" (80% satisfaction) 1 time
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