Laurel Convalescent Hospital - Expertise Ratings
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Laurel Convalescent Hospital
7509 N Laurel Ave
Fontana, CA 92336
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Expertise
4 Star Average Based on the Following 12 Poll Questions:Did this provider ever dismiss your concerns as unimportant?
Asked 2 times
Answered "Yes, they said I was overreacting, and I knew I wasn't" (40% satisfaction) 1 time
Answered "Never, they go out of their way to address every concern of mine immediately" (100% satisfaction) 1 time
Does this provider have a good professional reputation within your community?
Asked 1 time
Answered "Not really, it could be better" (60% satisfaction) 1 time
Are you confident that this provider will continue working with you until a solution is reached?
Asked 1 time
Answered "Absolutely! I'm confident they will work hard to find the best solution for me" (100% satisfaction) 1 time
Did this provider prominently display their diplomas or business license?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Were you able to get all of your questions answered while you were at this senior care facility?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did this senior care facility prominently display their credentials or business license?
Asked 3 times
Answered "Yes" (80% satisfaction) 2 times
Answered "Not very well. I had to really look for it before I found it." (60% satisfaction) 1 time
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Asked 1 time
Answered "Yes, they were informing me of new advancements that were extremely recent" (100% satisfaction) 1 time
Did this senior care facility use current and safe equipment?
Asked 2 times
Answered "Fairly Current" (60% satisfaction) 2 times
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