Laurel Center Genesis ElderCare Network

Laurel Center Genesis ElderCare Network
Laurel Center Genesis ElderCare Network 480 Donald St Bedford, NH 03110
About

Laurel Center Genesis ElderCare Network

Laurel Center Genesis ElderCare Network is a Nursing Home facility at 480 Donald St in Bedford, NH.
Primary Specialty

Nursing Home

Services Laurel Center Genesis ElderCare Network provides extended-stay nursing care to seniors with varying levels of disabilities in Bedford, NH.

Please call Laurel Center Genesis ElderCare Network at (603) 627-4147 for more information or to schedule an on-site visit.
Consumer Feedback
(6 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
View All 6 Reviews Add a Review
Recent Reviews
DO NOT PUT YOUR LOVED ONES HERE! This is a horrible, abusive nursing home. We are actively trying to get our Mother out of this abusive place, they should be closed down. My Mom is in there for rehab and she has deteriorated about 85%. They ignore her requests to use the bathroom, allow her to soil herself and clean her when it suits them. The smell in the place tells me it is not just my Mother they do this to. We were there today to visit, called for a nurse as my Mother needed to have a bowel movement. Twenty minutes later no one answered the call. We went to find someone only to meet up with a very hostile nurse who insisted she had just gone and if we had a problem with it to see her supervisor. The supervisor was just as combative. The end result was they spend almost 30 minutes arguing with us and no one ever took her to the bathroom. She had an "accident". We went to inform the nurse she needed to be cleaned and they still ignored us. There is supposed to be a daily log kept of all activities. The log had not been filled out in days. While one nurse was arguing with us, another nurse went in through the adjoining room and "filled in" the chart to current. She must have an amazing memory that she can write in dates, times and activities for several day. My Mom is now very confused, scared, shakes all the time and cannot even sit up. She was NOT like this when she was admitted. We will be filing a complaint with the State. This place needs to be investigated preferably by a news reporter with a hidden camera to expose the abuse. My mother had told me via phone how things were, I thought she was exaggerating. She was NOT! I live out of state so I am not able to be there daily. I am horrified at the living condition and mental abuse my Mother is being exposed to!
by Disgusted xxx.xxx.137.248
February 15, 2014
This facility is the WORST. The administration doesn't communicate with the family. They let people waste away. They cut off therapy. Don't let your loved one spend one night in this place.
by Dissatisfied xxx.xxx.162.30
December 28, 2013
Recent Polls
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.157.204
May 23, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous xxx.xxx.162.30
October 04, 2013
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