My Mom is currently a resident in the rehab part. disappointed in some of the care she is receiving. Having to wait 30 minutes for someone to come to her after the call button was pushed on more than one occasion.. Staff not knowing how to deal with her drains and the protocol the Dr had sent. Having to request a shower for her because they never came in to give her one after 4 days. Staff was kind for the most part,
I would never recommend them to anyone. They were terrible. Very unprofessional, I cant believe the nurses and managers that work there. You have CNA's following each other like ducks (as if they were fuse together) in the evenings and weekends. Off all the cna's and nursing staff only 2 or three make an effort to help you, everybody else is a joke!!!!!!! They have nurses, cna's and managers talking bad and yelling at each other, that is very unprofessional and rather then working it out in a office or in their meetings they have to do it in the halls. If we are going to pay this much money for this facility to take care of our love ones, they should change their ways professionally. They have gone further and further down hill thoughout the years. I recommend you look at other places for your love ones because this place will focus only about the money you bring and avoid their responsibility for taking care of the elderly. In my opinion the saying is right "looks can be deceiving".
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