Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question