When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office.
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