This place is incredibly outdated. The rooms are furnished with old beds, bedding, chairs, dressers, etc. When my mom moved in for rehab there were spider webs with dead bugs under her dresser visible from her bed. There was also a dead centipede on the floor next to her bed. They are understaffed and she rarely gets her medication on time. When she has her meals delivered to her room, they are often cold. One of the nurses told me they complain to management all the time about the condition of the furnishings and lack of equipment they use. One bonus for this place is that they have the best PT rooms in the entire city. Good therapists with good equipment. That is really the only good thing about this place.
Their nursing assistant staff was friendly, and clearly made attempts to meed my needs under difficult circumstances. I was very disappointed. with some of the nursing staff. This provider makes no effort to get my view on things or meet my needs beyond the very minimal. I don't believe they care at all about my concerns or knowledge about my condition, instructions received by me directly by my doctor. Promised services were not provided, needed pain medications withheld as long as possible.. Nursing staff was extremely rude and uncooperative. I would never ever visit them again.
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