Hillcrest Healthcare Center - Service Ratings
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Hillcrest Healthcare Center
777 Draper Ave
Joliet, IL 60432
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
1.5 Star Average Based on the Following 9 Poll Questions:Was this provider willing to stay open late to accomodate your needs?
Asked 2 times
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 2 times
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Absolutely Not! My appointment always conflicts with my schedule" (20% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Did this provider rush your appointment?
Asked 1 time
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Definitely, they seemed irritated to work with anyone" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Did you spend a lot of time in the waiting room at this provider's office?
Asked 1 time
Answered "I waited forever for my appointment!" (20% satisfaction) 1 time
Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Somewhat, they eventually called me back" (60% satisfaction) 1 time
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