Their office was clean enough, nothing special though. I am not going to refer my family and friends here. I just wasn't that impressed. They didn't show any sort of attention to detail, which I think is very important. I was afraid they were going to miss or forget something important. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I got a few answers here and there to my questions, but it was scattered and confusing. I left wishing I had gotten more information.