The staff was truly one of the best staffs I've ever seen. They genuinely care about everyone who visits. The staff is great about turning their phones off when they come into work. Their full attention is always on the patients. They were the most polite, respectful staff I've ever seen anywhere. They made everyone feel welcome. Their facility was well organized and clean. I could tell they took a lot of time making sure it was presentable. They were able to answer every single one of my questions in-detail, and were only a phone call away if I thought of any more questions later on.
Based on 2 visits in February of 2014, on weekends, we saw several staff who just ignored us and the call lights of those patients calling for help seemed ignored. It appeared very uncaring and to us it appeared negligent.
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