Heritage Home of Florence Inc

Heritage Home of Florence Inc
Heritage Home of Florence Inc 515 S Warley St
Florence, SC 29501

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About Heritage Home of Florence Inc

Heritage Home of Florence Inc is a Nursing Home facility at 515 S Warley St in Florence, SC.
Primary Specialty

Nursing Home

Practice Heritage Home of Florence Inc
Services Heritage Home of Florence Inc provides extended-stay nursing care to seniors with varying levels of disabilities in Florence, SC.

Please call Heritage Home of Florence Inc at (843) 662-4573 for more information or to schedule an on-site visit.
Consumer Feedback
(13 Reviews)
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Recent Reviews
The problem I encountered at Heritage relates to the fact that the admission staff was not interested in admitting my mom to the facility. It appeared that her decision was not based on clinical or financial reasons, it may have been based on Race. Many of her statements were very discouraging. For example, Michelle Turner, stated that they did not have any "medicare beds", So, I asked about non-medicare beds and she stated that my mom would have to pay an advance fee for a non-medicare bed. I said I am fine with paying the advace fee and asked how much. She stated $11,500 for 80 days. I said, ok and what is the next step? She stated that she would contact me later. Well, she did not contact me but the case worker from McCleod hospital stated that Heritage denied my request but did not state the reason. However, in speaking with many residents from in and around Florence, SC, I was told that Heritage has a reputation of denying minorities from its facility. Well, I can only share my experience and was very disappointed with Heritage's admission staff. I'm also disappointed that nursing homes can deny a request for admission without providing any reason to the family and/or hospital. Thankfully, I live in a major city where equal/fair treatment is very important. However, some nursing homes in the small city of Florence need a lesson in the importance of civil rights and equal and fair treatment for All.
by Can't Believe IT!
I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. Their office was extremely loud, I felt like I was going to go deaf. I couldn't hear anything that anyone was saying over the blaring noise. I did not feel safe at all in their care. I definitely had doubts about their qualifications. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. They wrote untruthful reports to every nursing home stating I camp out at their facility,the day of my Mother discharge they inform the social worker they did not want her back,they put All her belongings out on the <url removed> Mother is on a feedind tube,she is on diaysis,can not talk and she did not deserve this type of treatment by these LIARS! Yes,i check on my Mom because in life we only get one Mother,when I goes to sleep at night I want to tell Jesus I am doing your WILL! Before i quit my job to take care of my Mom,she was in very bad condition,now since I have keep checking in on her the staff there got mad about it including charge nurses and administrators.I advise anyone do not leave your love ones there without checking upon them.They still have beds that have handles to unwind at the end,where residents have fallen out because they have no button to elevate the bed.Many bruises were on the residents because of fallen out of the bed..Roaches big as my head were crawling all over the place.Then the Administrator,Paign Skinner came in screaming to the top of her lungs waking my mom up asking WHAT DO YOU WANT US TO DO ABOUT YOUR MOM SUGAR BEING HIGH(324).I could not believe what she have done,my cousin and I .Mom woke up with her eyes wide open and scared in disbelief.This is NOT a top rated facility.
by Easter Williams
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility easy to locate?
Fairly Easy
Did the staff keep the temperature in the waiting room pleasant?
by Anonymous