Heritage Center Nursing Home - Recommended Ratings
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Heritage Center Nursing Home
1026 McFarland St
Morristown, TN 37814
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Recommended
3.5 Star Average Based on the Following 20 Poll Questions:Did this provider answer all of your questions?
Asked 5 times
Answered "Yes" (80% satisfaction) 4 times
Answered "Every question I had was answered thoroughly" (100% satisfaction) 1 time
Does this provider remember you and your circumstances at every appointment?
Asked 1 time
Answered "No. I have to re-explain my circumstances every time" (40% satisfaction) 1 time
Would you refer this provider to a family or friend?
Asked 2 times
Answered "No, If I had known how terrible they were I never would have gone." (20% satisfaction) 2 times
Did you leave the office feeling satisfied with your visit?
Asked 6 times
Answered "No, I felt confused and uneasy when I left" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 4 times
Answered "Not satisfied, but not unhappy" (60% satisfaction) 1 time
Do you feel that you could have received better service somewhere else?
Asked 2 times
Answered "No, I don't think so" (80% satisfaction) 1 time
Answered "Yes! I know that I would have gotten better service anywhere else!" (20% satisfaction) 1 time
Are you going to visit this senior care facility again?
Asked 1 time
Answered "Without a doubt!" (100% satisfaction) 1 time
Would you refer a friend or family member to this senior care facility?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Would you recommend this senior care facility to others?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did the staff at this senior care facility use excessive foul language?
Asked 1 time
Answered "No" (80% satisfaction) 1 time
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