Hebert's Nursing Home Inc - Service Ratings
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Hebert's Nursing Home Inc
180 Log Rd
Smithfield, RI 02917
Consumer Feedback
Service
Environment
Expertise
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Poll Responses for Service
3 Star Average Based on the Following 15 Poll Questions:Did they follow up with you after your appointment?
Asked 3 times
Answered "Yes, they made sure I had everything I needed!" (100% satisfaction) 2 times
Answered "No, but they said they were going to!" (20% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 1 time
Answered "Yes, they have a great website and are present in many online directories" (100% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 2 times
Answered "Absolutely not! I was never uncomfortable" (100% satisfaction) 1 time
Answered "I felt extremely pressured" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Was this provider willing to stay open late to accomodate your needs?
Asked 1 time
Answered "Not at all. They closed early even though they knew I needed help" (20% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Not at all, they only make time for their favorite clients" (20% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "Yes, I had to wait forever." (20% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 2 times
Answered "Definitely, they seemed irritated to work with anyone" (20% satisfaction) 1 time
Answered "Somewhat, they could have been kinder" (60% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Absolutely not!! They never listen to customers complaints and argue with them" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "No, putting customers first doesn't really seem to be a priority to them" (40% satisfaction) 1 time
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