My aunt had a terrible experience here after surgery. The social worker forced her choice. The food was inedible. She had to fight every day for physical therapy. Every request was met with an excuse. More than once she sat in a chair for 9 hours waiting for her bed to be made. Ridiculous!
I am appalled at the stealing of residents belongings. My mother has so much clothes, a very special throw blanket and more taken from her so sad. Nothing gets done. I wanted someone to look in other residents rooms plus laundry. It is both residents and staff that does the stealing. They really do need security cameras at least in the hallways like most other places have these days due to elderly abuse. So many of the other residents also have things taken from them. I have been told by other residents it does no good to report it plus some residents just forget. I have never complained about her stuff being gone over the past 2 years but now this special blanket with I LOVE YOU all over it front and back.this upset me but she will never get it back.
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