They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure.
The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They have really great customer service here. They always put their customers first, regardless of the situation. I understand they're busy, but I'm getting really tired of them postponing my appointments all the time. Every time I make an appointment, it's usually postponed at least a week.
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