They made the extra effort to make sure every question and concern I had was addressed. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
It was so easy to find, I didn't have any trouble at all. They were very sympathetic to my situation, but did not follow up with good care, or did not have the skills to follow up with good care. They are very polite, but UNSKILLED in taking care of patients. The doctor and physician's assistant on staff are non-responsive and no one seems to know how to get a hold of them, or they are unwilling to do so. There is little to no communication between doctor and family members caring for the patient. The physical therapy team is wonderful...very attentive and great for follow through. The nursing and care staff are not. Very unattentive and zero follow through. It is a poorly run facility and I would not recommend it to anyone....especially anyone who is unable to speak up for themselves. The care is horrible!
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