Heartland Health Care Center--Fostrian - Service Ratings
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Heartland Health Care Center--Fostrian
540 Sunnyside Dr
Flushing, MI 48433
Consumer Feedback
Service
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Poll Responses for Service
4.5 Star Average Based on the Following 11 Poll Questions:Was this provider sympathetic to your situation?
Asked 1 time
Answered "Yes, they were sympathetic and caring" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Yes, I always enjoy my appointments" (80% satisfaction) 2 times
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "No, I didn't have to wait very long" (80% satisfaction) 1 time
Does this provider treat every client equally?
Asked 1 time
Answered "Definitely, they make everyone feel equally respected and cared for" (100% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Not really. I felt like an annoyance when I asked a question" (60% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 3 times
Answered "No, they've never taken personal calls with me" (80% satisfaction) 2 times
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 1 time
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