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Healthcare & Rehabilitation Center of Sanford

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Healthcare & Rehabilitation Center of Sanford
Healthcare & Rehabilitation Center of Sanford
(14 Reviews)
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950 Mellonville Ave S Sanford, FL 32771
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About

Healthcare & Rehabilitation Center of Sanford

Healthcare & Rehabilitation Center of Sanford is a Nursing Home facility at 950 Mellonville Ave S in Sanford, FL.
Primary Specialty

Nursing Home

Map and Directions
950 Mellonville Ave S, Sanford, FL 32771
Services Healthcare & Rehabilitation Center of Sanford provides extended-stay nursing care to seniors with varying levels of disabilities in Sanford, FL.

Please call Healthcare & Rehabilitation Center of Sanford at (407) 322-8566 for more information or to schedule an on-site visit.
Consumer Feedback
(14 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
View All 14 Reviews Add a Review
Recent Reviews
My grandparents were at this facility for one year. They both declined drastically both physically and cognitively during this time. My grandmother had several UTI infections due to staff not tending to her incontinent needs in a timely manner. There is no outside space for residents to enjoy or to get sunlight. When I asked if someone could take my grandfather out for 10 minutes (after he called me nearly in tears for feeling like he was in jail) the rude response I got was...."if we can find someone who has time ." I finally moved my grandparents into a Memory Care facility this week. I called and e-mailed several staff asking them to have medications and prescriptions ready to go, and to have my grandparent's personal belongings in order. Not only was nothing packed or organized, nothing was prepared for my grandparents to have their medications upon discharge. When I asked the nurse about the medications, her response was "Oh we don't do that here. The other place should have an emergency stash of medications if your grandparents need something." The staff at Sanford Healthcare and Rehab, particularly the Director and the Case Worker, were completely uncooperative with the new facility. The Case Worker lied and said "Their granddaughter said they didn't need their medications." Then the Case Worker refused to get on the phone with me when I called several times to address the lie. The new place had to personally contact the Nurse Practitioner personally after eight hours of getting no where with the Director and Case Worker, who also lied about the Nurse Practitioner calling the scripts in to the pharmacy, which never happened. The Nurse Practitioner stated she knew nothing about the situation, and she immediately called in the scripts so my grandparents could have their much-needed medications. BEWARE of this place, DO NOT leave your loved-ones in their care. They are liars and they do not take proper care of the residents. The fact that they allowed an 88-year-old and 90-year-old leave their facility with no regard for their medication needs, should speak volumes about their quality of service.
by Amy xxx.xxx.216.106
May 13, 2015
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by Top Cat xxx.xxx.249.180
March 31, 2015
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Recent Polls
Are you going to visit this senior care facility again?
Sure
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Alias xxx.xxx.165.139
October 14, 2014
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.228.140
July 09, 2014
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