HCR Manor Care - Service Ratings
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HCR Manor Care
1848 Greentree Rd
Pittsburgh, PA 15220
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
2.5 Star Average Based on the Following 14 Poll Questions:Did this provider rush your appointment?
Asked 2 times
Answered "No" (80% satisfaction) 1 time
Answered "Yes, I felt like an annoyance!" (20% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Yes, they seemed like they wanted to be somewhere else" (40% satisfaction) 1 time
Does this provider have helpful information available online?
Asked 2 times
Answered "No, just a basic listings page" (20% satisfaction) 2 times
Did this provider ever postpone your appointment?
Asked 1 time
Answered "No, they never postpone my appointment" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 1 time
Answered "Kind of, but I they could have been more understanding" (60% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "No, I don't think they appreciate my loyalty" (40% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, and they don't make an effort to even try" (40% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "No, it is their way or the highway" (40% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
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