Hanover Hall - Service Ratings
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Hanover Hall
267 Frederick St
Hanover, PA 17331
Consumer Feedback
Service
Environment
Expertise
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Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 14 Poll Questions:Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Did this provider leave you unattended for an extended period of time?
Asked 1 time
Answered "No, I was always attended to" (80% satisfaction) 1 time
Was this provider sympathetic to your situation?
Asked 2 times
Answered "Yes! They went above and beyond to make me feel special and respected" (100% satisfaction) 1 time
Answered "Not at all. It was obvious they didn't care about me" (20% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 2 times
Answered "Yes" (80% satisfaction) 2 times
Does this provider always take that extra step to make you feel special?
Asked 2 times
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Answered "Never, I've been going here forever and they can't even remember my name" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did you have to wait long after you arrived for your appointment?
Asked 1 time
Answered "I had to wait for a little while." (60% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No" (40% satisfaction) 1 time
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