One thing that's been so annoying about #fullname|business~this provider#, is that they always end up postponing my appointments. I'm usually not even notified that they're going to postpone it until less than an hour before my scheduled appointment. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day.
Beautiful place! I have been a nurse for over 32 years and have had the opportunity to visit many organizations throughout the nation. Groton Regency is one of the finest I have had the pleasure of vi siting. The staff is professional and passionate about caring for their resident. The facility is very clean and beautifully decorated. The Independent community section is very inviting.
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