Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They seemed to know what they were talking about most of the time, but I still wasn't very comfortable.