Golden Villa - Service Ratings
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Golden Villa
1104 S Williams St
Atlanta, TX 75551
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 11 Poll Questions:Did this provider pressure you to purchase any unnecessary products during your visit?
Asked 1 time
Answered "No, my decisions were always respected" (80% satisfaction) 1 time
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Yes, they listen to all complaints and make every effort to correct the situation." (80% satisfaction) 1 time
Does this provider welcome questions?
Asked 1 time
Answered "Yes, they don't mind answering my questions" (80% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 2 times
Answered "Yes" (80% satisfaction) 1 time
Answered "Not at all! I had to schedule an appointment for absolutely everything!" (20% satisfaction) 1 time
Does this provider always put the customer first?
Asked 1 time
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 1 time
Does this provider leave you on hold for a long time when you call?
Asked 1 time
Answered "I usually have to wait on hold for quite a while, but not as long as some other places" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "No, they were able to provide everything they said they would" (80% satisfaction) 1 time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Asked 1 time
Answered "They would never do that! Their full attention is always on me." (100% satisfaction) 1 time
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