Observations of my visit: I was given a brief greeting when I walked through the door, but no one really noticed me. I waited at the desk a while before anyone spoke to me. Staff were talking to each other. In every area except PT, staff interacted with each other more than with patients. They were nice when they spoke to patients. They seemed to have good rehab services but I saw every common area TV on news and loud whether there was anyone in the area or not. There were really irritating alarms constantly going off. The staff semi-ignored them. I looked at their activity schedule and saw there was little for the residents to do. This place was clean, didn't smell bad, but was still just a warehousing service. There appeared to be little mental stimulation for their residents.
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Their prices were very fair. The level of care you get for the price is outstanding. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better.
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I was given a polite greeting when I walked in. It was nice to be acknowledged.
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