The majority of the staff was very friendly with the exception of a few. The call bell in the room is a hit or miss trying to get assistance to the room. When I pushed it to get help with my grandmother I had to wait quite a long time. Finally went to the nursing station where I waited for several minutes for them to finish their personal conversation. The floors are dirty, baseboards are dusty and there appears to be holes in the wall which were poorly patched. Along the baseboard on the drywall that had been patched was black "stuff". Not sure if it was mold or not but the room was appeared to be recently painted and it had bled through. It was on an exterior wall. I did not see proper hand washing between patients. When I addressed these concerns to the director of nursing she became very defensive. Some of the reviews on this site as well as their Facebook page were made by current or previous employees even though this site specifically asks if you are an employee or affiliated with this facility. So based on some reviews you do not get a fair evaluation of this facility.
Observations of my visit: I was given a brief greeting when I walked through the door, but no one really noticed me. I waited at the desk a while before anyone spoke to me. Staff were talking to each other. In every area except PT, staff interacted with each other more than with patients. They were nice when they spoke to patients. They seemed to have good rehab services but I saw every common area TV on news and loud whether there was anyone in the area or not. There were really irritating alarms constantly going off. The staff semi-ignored them. I looked at their activity schedule and saw there was little for the residents to do. This place was clean, didn't smell bad, but was still just a warehousing service. There appeared to be little mental stimulation for their residents.
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