I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I was completely distressed during my appointment. I was unable to relax and ended up having to leave. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.
I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. They made the extra effort to make sure every question and concern I had was addressed. I got an appointment quickly. I've never had to wait too long.
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette.
by Glad to have you taking care of my loved one! XXX.XXX.117.43
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