They weren't careful at all, and I was in a lot of pain after my appointment. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. They didn't display their qualifications. It made me nervous.
Their office was extremely loud, I felt like I was going to go deaf. I couldn't hear anything that anyone was saying over the blaring noise. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
My husband, Anthony Monkiewicz, had quaddrable heart surgery on September 10, 2013, he was told he needed to go to rehab care when he was discharged from Hoag Hospital, we were given a list of rehab centers to visit and pick one that looked good to us, my daughter and I went to three, we were confused over which one to pick, then we went to Flagship, it was quite different than the others that we saw. Everyone on the staff was extremely friendly, good-natured and efficient, we felt at home. My daughter, Kim, and I went back to the hospital and told Anthony the we were happy with Flagship.
When he was discharged from the hospital, an ambulance took him directly to Flagship, he has been there almost two weeks and his progress is very good, soon he will be home.
This is a very good rehab care center, we made the right decision. they not only take excellent care of their patiences, they treat everyone with love. Every time I come to visit my husband I am treated so nicely I can feel the love that they give each and every person not only in their care, but everyone that walks through their doors.
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