Evergreen House Health Center - Service Ratings
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Evergreen House Health Center
1 Evergreen Dr
East Providence, RI 02914
Consumer Feedback
Service
Environment
Expertise
Staff
Recommended
Value
Poll Responses for Service
3.5 Star Average Based on the Following 32 Poll Questions:Is this provider easy to reach in an emergency?
Asked 1 time
Answered "Yes, they answered my call right away" (80% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Not really, I've never seen them go above and beyond" (60% satisfaction) 1 time
Does this provider treat every client equally?
Asked 2 times
Answered "Sometimes, but not all the time" (60% satisfaction) 1 time
Answered "No, they definitely favor certain clients" (40% satisfaction) 1 time
Does this provider always put the customer first?
Asked 3 times
Answered "Definitely not. They seem to care more about themselves" (20% satisfaction) 2 times
Answered "Absolutely! They have some of the best customer service I have ever seen" (100% satisfaction) 1 time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Asked 1 time
Answered "Absolutely! I'm always able to get my questions answered over the phone right away!" (100% satisfaction) 1 time
Did this provider seem irritated to be working with you?
Asked 1 time
Answered "Not at all, they were glad to help me with anything I needed" (100% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "No, I have to wait weeks before I hear back" (40% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 3 times
Answered "No, it took a while" (40% satisfaction) 1 time
Answered "Yes" (80% satisfaction) 1 time
Answered "I waited longer than I wanted to, but it wasn't terrible" (60% satisfaction) 1 time
Did this provider rush your appointment?
Asked 3 times
Answered "No, I was able to ask as many questions as I wanted" (100% satisfaction) 1 time
Answered "Not too much, but somewhat" (60% satisfaction) 2 times
Does this provider adhere to the customer is always right policy?
Asked 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
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