April 18, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. It was pretty hard to find the building, but I eventually found it. I would never visit them again. I was very disappointed.
June 27, 2011
The equipment at this nursing home was far superior than any other facility I have visited. I knew my loved one would be in good hands and well taken care of. I would recommend them to people I know if I couldn't think of anyone better to suggest. I was given a polite greeting when I walked in. It was nice to be acknowledged. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They have really great customer service here. They always put their customers first, regardless of the situation.