East Tennessee Health Care Center - Service Ratings
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East Tennessee Health Care Center
465 Isbill Rd
Madisonville, TN 37354
Consumer Feedback
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Poll Responses for Service
4 Star Average Based on the Following 10 Poll Questions:Does this provider adhere to the customer is always right policy?
Asked 2 times
Answered "Absolutely, the customer is always right here" (100% satisfaction) 1 time
Answered "Sometimes, but not always" (60% satisfaction) 1 time
Does this provider promptly return your phone calls?
Asked 1 time
Answered "Definitely! They always call me back very quickly!" (100% satisfaction) 1 time
Did this provider show attention to detail?
Asked 1 time
Answered "Absolutely! They are always very careful and meticulous" (100% satisfaction) 1 time
Does this provider always take that extra step to make you feel special?
Asked 1 time
Answered "Absolutely, they always make me feel like I'm their only patient." (100% satisfaction) 1 time
Was it easy to make an appointment with this provider?
Asked 1 time
Answered "Yes" (80% satisfaction) 1 time
Did they follow up with you after your appointment?
Asked 1 time
Answered "Yes." (80% satisfaction) 1 time
Does this provider offer flexible appointment times?
Asked 1 time
Answered "Somewhat, but it's still difficult to get an appointment" (60% satisfaction) 1 time
Did this provider promise services he/she couldn't provide?
Asked 1 time
Answered "A few, but not too many" (60% satisfaction) 1 time
Does this provider remember you by name?
Asked 1 time
Answered "No, I always have to remind them" (60% satisfaction) 1 time
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